Chopsoc

Last Updated: November 4, 2025

Chopsoc (also referred to as "we", "us", "our", "the Platform", "the Website", "the Application", or "the Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our football prediction service platform.

1. Information We Collect

1.1 Personal Information

We may collect the following types of personal information:

Name and contact information (email address, username)
Account credentials (password, which is encrypted)
Payment information (processed through secure third-party payment processors)
Profile information and preferences
Communication preferences

1.2 Usage Data

We automatically collect certain information when you use our Platform:

Device information (device type, operating system, browser type)
IP address and location data
Usage patterns and interactions with the Platform
Log files and analytics data
Cookies and similar tracking technologies

1.3 AI Training Data

Betting preferences and patterns
Click behavior and interaction data
Feature usage statistics
Anonymized prediction preferences

**Note:** Your personally identifiable information is not used in AI training data. Only anonymized and aggregated usage patterns are used to improve our AI algorithms.

2. How We Use Your Information

We use the collected information for the following purposes:

2.1 Service Provision

To provide and maintain our Platform services
To process your subscriptions and payments
To authenticate your account and ensure security
To deliver personalized content and predictions

2.2 Platform Improvement

To analyze usage patterns and improve our services
To develop and enhance AI prediction algorithms
To conduct research and analytics (using anonymized data)
To fix bugs and technical issues

2.3 Communication

To send you service-related notifications
To respond to your inquiries and support requests
To send marketing communications (with your consent)
To provide updates about our services

2.4 Legal Compliance

To comply with applicable laws and regulations
To respond to legal requests and court orders
To protect our rights and prevent fraud
To enforce our Terms of Service

3. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

3.1 Service Providers

We may share information with third-party service providers who assist us in:

Payment processing
Data analytics and cloud hosting
Customer support services
Email delivery services

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

3.2 Legal Requirements

We may disclose your information if required by law or in response to:

Valid legal requests or court orders
Government investigations
Regulatory compliance requirements
Protection of rights, property, or safety

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you of any such changes.

3.4 With Your Consent

We may share your information with third parties when you explicitly consent to such sharing.

4. Data Security

We implement appropriate technical and organizational measures to protect your information:

Encryption of sensitive data in transit and at rest
Secure authentication and access controls
Regular security audits and updates
Limited access to personal information on a need-to-know basis

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Your Rights and Choices

You have the following rights regarding your personal information:

5.1 Access and Correction

Access your personal information
Correct inaccurate or incomplete information
Request deletion of your account and associated data

5.2 Marketing Communications

Opt-out of marketing emails by clicking the unsubscribe link
Manage your communication preferences in your account settings

5.3 Cookies and Tracking

Manage cookie preferences through your browser settings
Disable cookies, though this may affect Platform functionality

5.4 Data Portability

Request a copy of your data in a machine-readable format

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

6. Data Retention

We retain your personal information for as long as necessary to:

Provide our services to you
Comply with legal obligations
Resolve disputes and enforce agreements
Maintain security and prevent fraud

When we no longer need your information, we will securely delete or anonymize it.

7. Children's Privacy

Our Platform is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our Platform, you consent to such transfers.

9. Third-Party Links

Our Platform may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

Posting the updated policy on our Platform
Sending an email notification (if applicable)
Updating the "Last Updated" date

Your continued use of the Platform after changes become effective constitutes acceptance of the updated Privacy Policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: support@chopsoc.com

12. Regional Privacy Rights

12.1 Hong Kong

Under Hong Kong's Personal Data (Privacy) Ordinance, you have the right to:

Access your personal data
Request correction of inaccurate data
Object to processing of your data
Request deletion of your data

12.2 European Economic Area (EEA)

If you are located in the EEA, you have additional rights under the GDPR:

Right to erasure ("right to be forgotten")
Right to restrict processing
Right to data portability
Right to object to processing
Right to withdraw consent

13. Cookies and Tracking Technologies

13.1 Types of Cookies We Use

**Essential Cookies:** Required for Platform functionality
**Analytics Cookies:** Help us understand how users interact with the Platform
**Functional Cookies:** Remember your preferences and settings
**Advertising Cookies:** Used to deliver relevant advertisements (if applicable)

13.2 Managing Cookies

You can control cookies through your browser settings. However, disabling certain cookies may limit Platform functionality.

14. AI and Machine Learning

14.1 Data Usage for AI Improvement

We use anonymized and aggregated usage data to improve our AI prediction algorithms. This includes:

Match prediction accuracy analysis
User interaction patterns (anonymized)
Feature usage statistics
Performance metrics

14.2 Anonymization Process

Before using data for AI training:

Personal identifiers are removed
Data is aggregated and anonymized
Individual user identities cannot be determined
Only statistical patterns are used

14.3 Your Control

You cannot opt-out of anonymized data usage for AI improvement, as this is essential for maintaining and improving our services. However, your personally identifiable information is never used in AI training.

Last Updated: November 4, 2025

By using this Platform, you acknowledge that you have read and understood this Privacy Policy.